Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. How long does shipping take?
- United States: 7–14 business days
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International: 14–31 business days
Please note that delivery times may vary slightly depending on your location and any unforeseen delays with local couriers.
2. Do you offer international shipping?
Yes! We ship worldwide. Shipping times vary depending on the destination (see above for estimated delivery times).
3. How can I track my order?
Once your tracking information is available, we’ll send you an update via email. You can also check the status of your shipment anytime on our Track Your Order page.
4. When will I receive my tracking number?
Tracking information will be uploaded as soon as it becomes available—usually within a few days after your order is processed.
5. What is your return policy?
We accept returns within 30 days of the delivery date. Items must be unused and in original packaging. To start a return, please contact our support team at Martibroytc@gmail.com
6. What should I do if I receive a damaged or defective item?
We’re so sorry! Please contact us at Martibroytc@gmail.com with a photo of the item and your order number. We’ll make it right ASAP.
7. Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us within 12 hours of placing your order, we’ll do our best to accommodate changes or cancellations.
8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
9. Do you offer discounts or promo codes?
Yes! We occasionally run special promotions. Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals.
10. Is it safe to shop on GadjetNova?
Absolutely. We use secure SSL encryption and trusted payment gateways to ensure your personal and payment information is protected.
Still have questions?
Feel free to reach out to us at Martibroytc@gmail.com — we’re happy to help!